The Dr. Lylah Hill Privacy Accord

Last updated: August 7, 2025

At Dr. Lylah Hill, the privacy of our patrons is a cornerstone of our heritage. This Privacy Accord describes how we steward your personal information when you engage with our Maison, acquire our creations, or otherwise communicate with our specialists.

The Dr. Lylah Hill platform is facilitated by Shopify, ensuring a secure and sophisticated digital environment. By engaging with our Services, you acknowledge the stewardship practices outlined herein.

The Curation of Client Information

In our pursuit of providing a bespoke experience, we may collect information that identifies or relates to you. This "Personal Information" does not include data that has been fully anonymized or de-identified. We curate the following categories of information:

• Identity & Contact: Including your title, name, private residence, billing address, and secure contact details.
• Financial Profiles: Including encrypted payment details, transaction histories, and acquisition confirmations.
• Portfolio Information: Your private account credentials, security protocols, and curated preferences.
• Engagement History: Information regarding the creations you view, your private wishlist, and your history of acquisitions or inquiries.
• Client Communications: The content of your correspondence with our Concierge or technical specialists.
• Digital Presence: Technical data regarding your interface with our Maison, including unique device identifiers and network connections.

Sources of Information

We receive information through direct engagement with our patrons, automatically as you navigate our digital Maison, and through our select circle of elite service partners who facilitate our technology and logistics.

The Purpose of Information Stewardship

Dr. Lylah Hill utilizes your information for the following refined purposes:

• Bespoke Service & Fulfillment: To honor our commitment to you, including the processing of acquisitions, secure logistics, and the management of your private client portfolio.
• The Curated Experience: To tailor our communications and recommendations to your specific aesthetic and clinical interests.
• Security & Integrity: To protect the Maison and our patrons through rigorous authentication, fraud prevention, and the maintenance of a secure acquisition environment.
• Direct Correspondence: To provide concierge support and maintain a high-touch relationship with our clientele.
• Legal & Protocol: To comply with international regulations and protect the heritage and rights of the Maison.

The Disclosure of Information

Dr. Lylah Hill does not trade in client data. We disclose information only to a select group of partners necessary to maintain our standards of excellence:

• The Shopify Ecosystem: Our host platform, which ensures the technical operation and security of our Maison.
• Artisanal Partners: Trusted vendors who perform essential services such as white-glove shipping, secure payment processing, and data analytics.
• Acquisition Directives: When you specifically request the transition of information to facilitate a delivery or a social integration.
• Legal Mandates: In rare circumstances where we must comply with valid legal processes to defend the integrity of our Maison or the safety of our patrons.

Relationship with Shopify

Our digital Maison is hosted by Shopify. To ensure the security and growth of our Services, Shopify may process your information in accordance with their high-security protocols. Information shared with Shopify may be transmitted globally to ensure a seamless and uninterrupted experience for our international circle of clients.