Shipping & Delivery

At Dr. Lylah Hill, the transition of our creations from our care to your residence is handled with the same exacting standards as their formulation. We ensure that every acquisition is delivered with absolute discretion, security, and precision.

 

The Concierge Delivery Suite

We provide a seamless logistics experience designed for our global clientele:

• Complimentary White-Glove Shipping: Accorded to all acquisitions exceeding £100.
• Priority Dispatch: For immediate requirements, our Maison offers expedited handling within one business day.
• Secure Chain of Custody: To safeguard the integrity of your investment, all Dr. Lylah Hill shipments require a signature upon arrival.

 

Arrival & Preparation

• The Hand-Off: Orders finalised before 12pm (GMT) are prepared for departure within 24 hours.
• Maison Hours: Our specialists operate Monday through Friday; weekend acquisitions are prioritised for Monday morning release.
• Protective Artistry: Every creation is housed in our signature protective packaging, meticulously designed to shield our rare active ingredients from environmental shifts during transit.

 

Global Distribution

Dr. Lylah Hill serves an international circle of clients.

• Landed Pricing: For your convenience, all international duties and taxes are calculated at the point of acquisition, ensuring a private and uninterrupted delivery to your doorstep.
• Discreet Handling: We utilise an elite network of premier couriers to ensure your package is handled with the reverence it deserves.

 

Tracking the Journey

Once your creation departs the Maison, you will receive a private tracking dossier via email, allowing you to monitor its progress in real-time.